14 Companies Get Arkansas Governor’s Quality Awards

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Fourteen organizations from across the state were recognized Tuesday with an Arkansas Governor’s Quality Award during the 26th Annual Awards Celebration in Little Rock. 

The goal of the program is to encourage Arkansas organizations to engage in continuous quality improvement, which leads to performance excellence.

Two health care organizations took the highest level awarded: the Achievement Level. They were Southridge Village Nursing & Rehab of Heber Springs and Northwest Health System of Springdale. The Achievement Level application is 50 pages long and includes more than 200 questions. Applicants must demonstrate mature processes, a commitment to continuous improvement and favorable performance as well as impress with a site visit. 

Four organizations received the second award level, the Commitment Award. They were the Arkansas Department of Transportation of Little Rock, Arkansas State Veterans Home of North Little Rock, Lennox Commercial Industries of Stuttgart and University of Arkansas for Medical Sciences Health of Little Rock.

Eight organizations received the first award level, the Challenge Award. They were Avenir Memory Care of Fayetteville, Avenir Memory Care of Little Rock, Community Health Centers of Arkansas of Little Rock; Koontz Electric Company Inc. of Morrilton; Medical Center of South Arkansas of El Dorado; Quadrivium of Springdale; Spring Creek Health & Rehab of Cabot; and White River Medical Center of Batesville.  

Organizations self-assess and carefully review the award-level requirements before deciding at which level to apply. Each level increases the requirements of the applicant to describe systematic processes and results

In addition to the award recognition, the  program participants receive an in-depth evaluation and written feedback report citing strengths and areas for improvement.